The Innovation Lab

What Is It?

Landmark Cinemas' Innovation Lab is where your ideas to improve what we do become reality—implemented in your theatre - and every Landmark theatre. We believe that every team member, from Cast Member to CSC, has the potential to innovate and improve our moviegoing experience. But remember, better coffee isn't quite the innovation we're looking for!

Why We Do It

At Landmark Cinemas, we embrace the mindset of continuous improvement by challenging the status quo and creating an environment where every team member feels empowered to innovate. When you’re empowered to contribute your unique ideas, you’re directly helping us fulfill our purpose to enrich people’s lives through the power of movies. Our Values in Action guide how we collaborate, innovate and create memorable experiences.

• We are all for one: 
  When you share an idea in the Innovation Lab, you’re contributing to a collective effort. It’s not about one person’s idea—it’s about how we collaborate to improve the experience for every team member and Guest.
• We deliver unforgettable movie moments: 
  The impact of innovation on our Guests is where our passion shines through. Whether it's an innovative new product or a process that makes things more efficient, your ideas help deliver the movie moments that keep our Guests coming back.
• We go to infinity and beyond: 
  This is the essence of our Innovation Lab. We challenge the status quo and continuously seek opportunities to improve. Embracing change, we constantly strive to enhance the moviegoing experience for our Guests and our team alike. Your suggestions, however big or small, are critical to our success.

 

Inspiration

Need some inspiration to get your creative juices flowing? Below are some examples of innovations that have already made a difference at Landmark:

• Operational Efficiency:
   IT automation cut seconds off transaction times, demonstrating that small changes can have big impacts. Have you ever noticed a step in the process that could be made quicker or more efficient? This is where your ideas matter.
  

  o    Combining the debit/credit button on the POS
  o    Voucher printing from POS

• Cost Savings: 
  Leveraging variable cleaning contracts during off-peak times saved costs—where else can we streamline to save money and improve efficiency across our theatres?

  o    Bulk seed ordering/contract
  o    Solar/wind projects

• New Revenue: 
  Signature pizzas, Dippin' Dots, and arcade improvements have been a hit with guests. What new offerings or services do you think would create a memorable moviegoing experience for our Guests?

 

Click to Submit Your Idea